SMS consent & opt-in policy
Last updated: August 2026
Masify LLC sends two very different kinds of text message. This page explains both, and how to stop either one.
1. Texts about a call you just made
When you call a business whose phone is answered by Masify's AI receptionist, we may send you a single text about that call:
- A booking confirmation, after the receptionist books an appointment for you, confirming the day and time.
- A booking link, but only if you ask for one during the call.
These are transactional messages tied to something you asked for on the call. They go to the number you called from, or a number you give us during the call, and they're sent from the business's own Masify line so they thread with the call you just had.
We never send marketing through this channel — no promotions, no newsletters, no repeat messages. One text per request.
To stop: reply STOP to any message. Reply HELP for help. Message and data rates may apply.
2. Marketing texts from a business you signed up with
If you tap a TapReview stand you may be asked whether you'd like to hear from that business. That's an explicit checkbox. It's never pre-ticked, and it's never required in order to leave a review or send feedback.
The full wording is shown on the page before you submit, and reads:
By checking this box you agree to receive marketing emails and recurring automated marketing texts from [Business] — sent by [Business] or by Masify LLC on its behalf — at the contact information provided, up to 4 messages per month. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to cancel texts, or use the unsubscribe link in any email.
We store the exact wording you agreed to, the date and time, and the IP address it came from, so there's always a record of what you consented to. Messages are capped at four per month.
To stop: reply STOP to any text, click unsubscribe in any email, or email info@masify.io. Opting out doesn't erase your original consent record — it records that you've withdrawn it, which is what stops the messages.
A separate, optional box on the same page asks whether you'd like to hear from Masify itself. The two are independent — ticking one doesn't tick the other.
Contact us
Masify LLC · 185 SW 7th St, Miami, FL 33130 · info@masify.io